1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "persistent" or "session" cookies:
- Session cookies are temporary and are deleted when you close your browser. They help us recognize you as you navigate between pages.
- Persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences for future visits.
Cookies can also be categorized by who sets them:
- First-party cookies are set by Go2 directly.
- Third-party cookies are set by other services we use (like analytics or payment processors).
2. How We Use Cookies
We use cookies and similar technologies to provide, protect, and improve theGo2 Service. Specifically, we use cookies to:
- Authenticate users: Keep you signed in as you navigate between pages
- Remember preferences: Save your theme choice, language, and other settings
- Ensure security: Detect fraudulent activity and protect your account
- Analyze usage: Understand how people use our Service to improve it
- Process payments: Enable secure payment processing through Stripe
- Measure performance: Monitor page load times and service reliability
3. Types of Cookies
We categorize the cookies we use into the following groups:
3.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the Service to function and cannot be disabled. They handle critical functions like authentication, security, and payment processing. Without these cookies, we cannot provide the Service.
Legal basis: These cookies do not require consent as they are strictly necessary for the service you have requested.
3.2 Analytics Cookies (Performance)
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. They help us improve the user experience by identifying popular features and potential issues.
Legal basis: Consent (where required) or legitimate interests.
3.3 Preference Cookies (Functionality)
These cookies remember your settings and preferences (like your preferred theme or language) to provide a more personalized experience.
Legal basis: Legitimate interests or consent.
4. Cookies We Use
Below is a detailed list of cookies used on Go2:
4.1 Essential Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|
sb-access-token | Supabase | Authentication token for logged-in users | 1 hour |
sb-refresh-token | Supabase | Token to refresh authentication session | 7 days |
__cf_bm | Cloudflare | Bot detection and security protection | 30 minutes |
cf_clearance | Cloudflare | Security challenge clearance | 1 year |
__stripe_mid | Stripe | Fraud prevention for payment processing | 1 year |
__stripe_sid | Stripe | Session ID for payment processing | Session |
csrf_token | Go2 | Cross-site request forgery protection | Session |
4.2 Analytics Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|
ph_phc_* | PostHog | Anonymous product analytics and feature usage | 1 year |
ph_*_posthog | PostHog | Session replay and user journey tracking | 1 year |
4.3 Preference Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|
theme | Go2 | Remember light/dark theme preference | 1 year |
sidebar-collapsed | Go2 | Remember sidebar state preference | 1 year |
cookie-consent | Go2 | Remember your cookie consent choices | 1 year |
locale | Go2 | Remember language preference | 1 year |
5. Third-Party Cookies
Some cookies on our Service are set by third-party services that we use. These services have their own privacy policies governing the use of cookies:
5.1 Cloudflare
We use Cloudflare for infrastructure, security, and performance. Cloudflare may set cookies for bot detection, DDoS protection, and security verification.
5.2 Stripe
We use Stripe for payment processing. Stripe sets cookies for fraud detection and to process payments securely.
5.3 Supabase
We use Supabase for authentication and database services. Supabase sets cookies to manage user sessions and authentication.
5.4 PostHog
We use PostHog for product analytics to understand how users interact with our Service. PostHog collects anonymized usage data.
- Privacy Policy: posthog.com/privacy
- Note: PostHog is privacy-focused and GDPR compliant. Data is processed in the EU.
6. Cookie Consent
When you first visit Go2, you will see a cookie consent banner that allows you to accept or customize your cookie preferences.
6.1 Your Choices
- Accept All: Enables all cookies including analytics
- Essential Only: Only enables cookies required for the Service to function
- Customize: Choose which categories of cookies to enable
6.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking "Cookie Settings" in the footer of any page
- Clearing your cookies and revisiting the site to see the consent banner again
- Using your browser settings to manage cookies (see Section 8)
6.3 Consent Record
We keep a record of your consent choice to demonstrate compliance with privacy regulations. This record includes the date and time of consent and the choices made.
7. Managing Cookies
You have several options for controlling and managing cookies:
7.1 Our Cookie Settings
Use our cookie consent tool to manage your preferences for analytics and preference cookies. Essential cookies cannot be disabled as they are required for the Service to function.
7.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block only third-party cookies
- Delete existing cookies
- Receive notifications before a cookie is set
Note: Blocking essential cookies will prevent you from usingGo2 properly. You may not be able to sign in or use core features.
7.3 Opt-Out Tools
Some third-party services provide opt-out mechanisms:
- PostHog: You can opt out via our cookie settings or by enabling "Do Not Track"
- Stripe: Essential for payment processing; cannot be disabled when making payments
8. Browser-Specific Instructions
Here's how to manage cookies in popular browsers:
8.1 Google Chrome
- Click the three-dot menu icon in the top right
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred settings
Chrome cookie documentation
8.2 Mozilla Firefox
- Click the hamburger menu icon in the top right
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data", manage your settings
Firefox cookie documentation
8.3 Safari (macOS)
- Click "Safari" in the menu bar
- Select "Settings" (or "Preferences")
- Click the "Privacy" tab
- Manage your cookie settings under "Website tracking"
Safari cookie documentation
8.4 Microsoft Edge
- Click the three-dot menu icon in the top right
- Select "Settings"
- Click "Cookies and site permissions"
- Click "Manage and delete cookies and site data"
Edge cookie documentation
8.5 Safari (iOS)
- Open the Settings app
- Scroll down and tap "Safari"
- Under "Privacy & Security", manage cookie settings
- Toggle "Block All Cookies" on or off
8.6 Chrome (Android)
- Open Chrome and tap the three-dot menu
- Tap "Settings" > "Site settings" > "Cookies"
- Choose your preferred settings
9. Do Not Track Signals
"Do Not Track" (DNT) is a privacy setting in most browsers that sends a signal to websites requesting not to be tracked.
9.1 Our Response to DNT
Currently, there is no universal standard for how websites should respond to DNT signals. Go2 does not currently change its behavior in response to DNT signals.
However, we provide you with meaningful control over analytics cookies through our cookie consent mechanism, and we respect your choices made there.
9.2 Global Privacy Control (GPC)
We recognize and honor the Global Privacy Control (GPC) signal. When we detect a GPC signal, we will treat it as an opt-out of the sale or sharing of personal information under applicable state privacy laws.
10. Cookie Retention Periods
The retention period for cookies varies based on their purpose:
| Cookie Type | Typical Duration | Why This Duration |
|---|
| Session cookies | End of browser session | Only needed for current visit |
| Authentication | 1 hour - 7 days | Balance between security and convenience |
| Security (CSRF) | Session | Only needed for current session |
| Preferences | 1 year | Remember settings between visits |
| Analytics | 1 year | Understand usage patterns over time |
| Consent record | 1 year | Comply with consent requirements |
11. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We will update the "Last updated" date at the top of this page
- For significant changes, we may show a new cookie consent banner
- We encourage you to review this policy periodically